Internet or Television Services
On the phone :
Customer Service: 1-800-567-6353
Monday through Wednesday : from 8 a.m. to 6 p.m.
Thurday and Friday : from 8 a.m. to 9 p.m.
Saturday : from 9 a.m. to 5 p.m.
By mail :
VAL-D'OR: 45, Boul Hôtel de Ville, Val-d'Or, Qc, J9P 2M5
ROUYN: 155 du Portage, Rouyn-Noranda, Qc, J9X 7H3
Complaints, comments or suggestions?
We’re here to help if you are having difficulty in resolving a problem with such company matters as:
- your bill
- repair service
- installation service
- your Internet or television service
Consult our complaints treatment procedure.
You have a question or comment regarding the web site?
Please use the following form to contact us.