Registering to Online Services

Once you've registered to Cablevision Online Services, you will receive an e-mail message every month, few days after your billing date, notifiying you that your bill is available for online viewing free of charge. You can display it on your screen, as well as print it, as you wish. No more paper bills : a good deed to help the environment. Take note that the electronic bill will be issued only if the balance of your account is not credited.

Registration to Online Services also allows you to consult securely your contract online.

To register to Online Services, please fill out one of the two following forms depending on whether or not you have a copy of your paper bill on hand. This step lets you create your authentication profile as a Cablevision Online Services user. This procedure ensures your protection as well as the confidentiality of your file when you deal in this site. If you are having trouble registering, please contact our Customer Service Department at 1-800-567-6353.

Customers receiving their bill by regular mail (postal service)

To register to Online Services, you first have to enter your customer number and the access code printed on your last paper bill. Click here to see a sample image.

Customer number:
Explanation regarding customer number and access code below...
Access code:
 

 

Customers paying trought Pre-Authorized Payment

To register to Online Services, you first have to provide some personal information. This information will be checked against the information entered in your account in our system.

Telephone number:
Explanation regarding the form can be found here...
Postal code:
Last amount debited from your bank account:
use a period (.) as decimal separator

Explanation of the form

Customer number:
Your 7-digit customer number. This number is located at the top of your paper bill under the heading "Account No".
Access code:
Enter your 5-digit access code which you will find on your paper bill. This code is shown completely on the right, next to your account number. Click here to see a sample image.
Telephone number:
Enter your telephone number, including the area code. The telephone number must consist of numbers only.
Postal code:
Your postal code – no spaces.
Last amount:
The last amount debited from your bank account. You can get this amount from your paper or online bank statement.