Click on Tools > Accounts. 
Click on the Mail tab > Add > Mail. 
Type your whole name. This name will appear in the emails you send. 
Type your email address. The one the customer service provided you. 
In this window : - Select your incoming mail server type POP3. - Type your Incoming mail server. Example : pop3.cablevision.qc.ca - Type your Outgoing mail server. Example : smtp.cablevision.qc.ca Then click on Next. 
In this window : - Type your username. Example : t1xxxx99 or b1xxxx99 - Type your password. - You can also click "Remember password". Then click on Next. 
Click on Finish. 
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